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Terms & Conditions

Max Thomas Ltd  

Terms and Conditions

By placing an order through our site, you warrant that:

  • You are legally capable of entering into binding contracts;
  • You are at least 18 years old.

How The Contract Is Formed Between You And Us.

  • After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to availability and acceptance by us. An email will be duly forwarded to you regarding acceptance of your order by our side
  • We will not process your order until payment has been received in full.
  • If you made an error with your order, please email us to info@maxthomas.store so we might be able to correct any mistakes prior to your order being processed. If your order has already been processed it cannot be amended. If your order has already been dispatched, please return the Products to us in accordance with our Returns Policy.
  • The Contract will relate only to those Products that we have confirmed though our acceptance email. We will not be obliged to supply any other Products which may have been part of your order until these Products acceptance has been confirmed by a separate email.
  • We are entitled to refuse any order made by you for any reason.
  • When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.

Availability and Delivery

Your order will be fulfilled by the delivery date set out on the acceptance email, unless there are exceptional circumstances.

Estimated time of delivery of leather items is about three to four weeks, depending on product specifications /customisation.

Estimated time of delivery of furs is about four to six weeks, depending on product specifications /customisation.

 Price and Payment

  • The price payable for the Products shall be as shown on the Website. Prices advertised on the Website include UK VAT but excludes delivery charges. To show our appreciation for our customers , Max Thomas pay for shipping. You might have to pay customs fee in your country due to new Brexit rules .
  • Payment shall be made by you by the means specified on the website and shall not be deemed to be made until we have received cleared funds in respect of the full amount stated in the order.
  • Prices are subject to change without notice but changes will not affect orders which we have already accepted.
  • Our site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product’s correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection.
  • We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you an acceptance email, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a miss-pricing.
  • Payment for all Products must be by credit or debit card.
  • Only one promotion code can be used per order.

 Our Liability

If we do not deliver or, if the products we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, our only obligation will be, at our option to:

    • make good any shortage or non-delivery or incorrect delivery; or
    • replace or repair any Products that are damaged or defective; or
    • refund to you the amount paid by you for the Products in question.

If you discover that your Product is faulty after 14 days, we reserve the right to request evidence, such as images of the defect, before issuing any refund of the price and/or any associated delivery charges.

  • We shall have no liability to you for any consequential, special or indirect losses including without limit loss of revenues, profits, contracts, business or anticipated savings damage to or loss of goodwill, reputation or data.
  • Without prejudice to the foregoing, our total aggregate liability to you under and/or arising in relation to this contract shall not exceed the amount paid by you for the products.
  • Nothing in this contract shall exclude or limit our liability for death or personal injury due to our negligence or any liability which is due to our fraud or any other liability which we are not permitted to exclude or limit as a matter of law.
  • Nothing in this contract shall exclude or limit your statutory rights.
  • A person who is not a party to this Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Contract.

Intellectual Property Rights

All and any Intellectual Property Rights in connection with the products shall be owned by Nadia’s Fashion in their entirety.

Import Duty

  • If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
  • Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

Written Communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not
affect your statutory rights.

 Notices

All notices given by you to us must be given to us at info@maxthomas.store . We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

After-Sale Service

  • Questions, comments or requests regarding these terms and conditions or our Products should be addressed toinfo@maxthomas.store .
  • If you have any complaints these should be addressed to info@maxthomas.store .
  • If you are not satisfied with how we have handled any complaint, you may wish to request that the complaint be referred for alternative dispute resolution (where an independent body considers the facts of the dispute and seeks to resolve it without you having to go to court). For more details, please visit Citizens Advice: https://www.citizensadvice.org.uk

 

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